FAQs

FAQs

Styx Furniture

Have a furniture-related question? Styx Furniture has the answer. Check out these FAQs and give us a call or text today for more information!

  • What materials can I choose from for my custom dining table?

    At Styx Furniture, we work with all types of wood. With a custom order, you can choose whatever type of wood you’d like. If you know what you want, let us know. If you’re not sure what you want, we’d be happy to schedule a consultation to help you through the process of selecting the type of wood. We have found that hardwoods are beautiful with just a hard wax-oil finish and no stain. But if you need a certain tone that’s not achieved by any type of wood naturally, we’ll consult with you on the stain options we have available. We prefer to stain white oak, as it takes the color the best.

  • How do I start the custom design process?

    If you’d like a table that is different from our standard offerings, give us a call or email at tabby@styxwoodworking, and we’ll schedule a consultation call. In that call, we’ll go over size, shape, wood, playing surface color, and finish. We will then create an itemized quote for the order and payment instructions. For custom orders, we collect half of the cost up front in a down payment, then the rest two weeks before we deliver the furniture. When the down payment is received, we will send you an estimated delivery date.

  • What is the typical lead time for a dining table?

    The lead times are between 6 and 12 weeks from the time a down payment is received. Your furniture is handcrafted after the order is placed; we create items in the order they are received. Certain custom orders, if very complex, may take longer than this. We will talk to you about the estimated time during the consultation.

  • Can I see samples of materials before making a decision?

    Yes, we have kits of fabric and wood samples that we can show you or ship to you before you make your final decision.

  • Do you offer delivery and assembly services?

    Yes, we offer $199 delivery and white glove assembly to most of northern Utah. The items are also available for pickup from our shop in Kaysville, Utah, or we ship anywhere in the continental US and Canada. We offer a flat rate of $299 for US shipping and will create a quote for any shipping to Canada.

  • How do I clean the table?

    The tables are finished with a hard wax oil, not a polyurethane or lacquer finish. We recommend cleaning them with water on a soft cloth or very mild soap if needed. We do not recommend Clorox wipes or anything abrasive for use on the surface.

  • What payment options do you accept?

    We accept all major credit cards through our payment partners, Square and Stripe. We also offer 12-month financing through Affirm.

  • Do you have a warranty?

    We stand behind our work, and quality is a priority to us. Please call us if there is any problem with your table, and we will work with you to make it right.

  • What is your refund and return policy?

    On custom orders, the down payment (50%) is non-refundable. On standard orders, 10% of the payment is non-refundable. If there is a problem with your table, we will work with you to make it right, send you a new part, or take a return.

  • What activities can I do on this table?

    This recessed playing surface in the game table is perfectly sized for card games, family board games, strategic board games, role playing games such as Dungeons & Dragons, poker, jigsaw puzzles up to 2000+ pieces, small crafts such as bead and yarn crafts, building Lego sets, and much more!

  • How are the tables made?

    Starting from raw lumber these tables are hand made in a woodshop in Northern Utah. Machinery such as jointers, planers, table saws, hand held and automated CNC machines and sanders are used as well to craft this product into a piece of fine furniture that will last you and your family for decades.

  • Do you have any sustainability or environmental goals?

    Hardwoods are our primary material. We source our materials from lumber companies in Salt Lake city that buy from around the county from locations where planting new trees is as important to the industry as harvesting them. We also use finishes with 0 VOCs and the foam used in our leaf tree product is 100% recycled material.

  • Does Styx Furniture make any charitable donations or support?

    Styx Furniture supports a scholarship foundation called Women Who Succeed which provides mentoring and scholarships to young women in high school and college. We also strive to offer employment opportunities to skilled individuals on the autism spectrum. One of the co-founders of Styx Furniture is a woman and the other is on the autism spectrum so these are our selected areas of social support and impact.

  • How much does a Styx Furniture Table Cost?

    The pricing ranges from $3250 - $7500+ depending on selection of size, wood, addition of dining tops, and addition of dining extension leaves. Custom sizes and materials will be assessed by our designers and a quote will be given. Please call or submit a form through the "Tables" or "Custom Tables" pages for a quote. 

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